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Cashier at G4S

Basic Salary

Pension Scheme

Medical Insurance

Group Personal Accident Cover

Job Introduction:

Reporting to the Supervisor CPC, process cash for customers in a manner that conveys security, safety, integrity, profitability and achievement of budgeted objectives.

Role Responsibility:

Customer Service and Operations management

  • Maintain sound and good relationship between Custodians, Vault Officers, CPC Supervisors, Team Leads and Cashiers
  • Receive phone calls and respond to queries in a professional manner observing telephone etiquette.
  • Ensures Upper and Lower limits are not breached and report any violations for surcharging.


  • To ensure compliance to the issued Group Reconciliation and Operational Cash Controls.
  • To comply with the issued ISO Standards, Procedures and Policies
  • Ensures G4S Values are observed and guide the team towards them.

Cash Verification and Banking Support Services

  • On a day to day basis receive and accurately process collections for customers banking .
  • Keep proper records of cash received and retain documents for future reference
  • Reconcile all receipts and payments and ensure they are balancing by the end of day.
  • Prepare cash to be transferred to Bulk Cash Centre
  • Working closely with the Supervisor; amalgamate cash and complete a treasury in slip, log the cash to the BSS Vault

Wage Picketing and Pay Parade

  • Obtain the envelops/packets and label them with Stickers provided by customer and packet the money as per the payroll
  • In the absence of Stickers, label envelops with following details: Payroll number, Name , amount
  • Under dual control re-confirm the money in the packets
  • If there is variance, confirm the money in the packets until the variance is taken care of
  • Cashier responsible for pay parade is allocated duties by the CPC Team Lead
  • On Parading day the allocated Cashier moves to site and the sealed bags are also sent from Vault to site as per procedure CIT Local Run Pick and Drop; PM-CIT-7-2.

Bulk Note Sorting

  • Capture sorting details into the Daily Productivity Register as per CBK requirements.
  • Bundle the currency and label them appropriately.
  • Carry out routine cleaning of Note sorting machines any other duties allocated by the supervisor

Records Management

  • Environmental maintenance and ensure all consignments are created in E-Viper to support the required audits to be carried out effectively.
  • Timely and accuracy while updating the Dockets and Try – In’s /Try Out’s

Equipment Calibration

  • Timely reporting of any faulty equipment within the processing area to management for quick resolution.

Health and Safety

  • Take reasonable care for the health and safety of himself and other persons who may be affected by his acts or omissions
  • Co-operate with manager in ensuring that safety policies and procedures are adhered to
  • Report any unsafe or unhealthy situation to the supervisor or the health and safety representative, as soon as it is identified

The Ideal Candidate:

Knowledge and Qualifications

  • Tertiary Education
  • KCSE Mean Grade ‘C’ plain and above, grade C-in Maths
  • Kenya legislation
  • At least 3 years working experience in cash operations
  • Knowledge / Experience in banking sector is an added advantage.

Technical Skills

  • Financial Acumen
  • Microsoft Word – Intermediate level
  • Microsoft Excel – Intermediate level (Advance level are advantageous)
  • Google suite of products

Behavioral Skills – Support

  • Understanding the organizational environment
  • Understanding the organization’s goals and objectives
  • Dealing with changing circumstances
  • Supporting and working with others
  • Acting professionally
  • Deliver great customer service
  • Sharing and co-operating
  • Must have the ability to work long hours and withstand operational pressure
  • Must be self driven with level of integrity/honesty

Behavioral Skills – Management

  • Awareness of the marketing environment
  • Delivering performance
  • Working with complexity
  • Customer thinking
  • Collaborating and Co-operating
  • Strong personality with innate ability to make decisions in ambiguous situations
  • Ability to make quick, sound business driven decisions
  • Must be able to work without supervision

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