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Human Resource Officer at KCB Bank Kenya

Our Client, the KCB Foundation, was established in 2007 to implement the KCB Bank Group’s Corporate Social Responsibility programs and as a sign of commitment to sustainable development to alleviate poverty and enhance well-being.

The KCB Foundation has partnered with MasterCard Foundation through their programme Young Africa Works, to jointly implement an innovative 5-Year (2019 -2024) nationwide program that will create 1.5 Million Jobs. This project will be implemented under the 2Jiajiri programme of the KCB Foundation. The partnership targets to reach 114,000 beneficiaries categorized as Micro and Small Enterprises, primarily in Manufacturing, Agricultural and Construction Sectors. The program seeks to alleviate poverty for Women and Youth in the informal sector through Wealth Creation and Employment. 2Jiajiri is an end-to-end social transformational program divided into three phases. Phase one involves technical training, where beneficiaries undergo competency-based training in a vocational craft. In phase two, beneficiaries’ are incubated through Business Development consultancy Services, which includes access to Credit. In phase three, beneficiaries reach maturity and transition into the market.

The KCB Foundation is seeking to recruit dynamic, highly motivated and results oriented individuals to fill the following vacant posts at the Foundation:


Reporting to the HR Manager, the Human Resource Officer will support the human resource office in recruitment and selection, performance management, training and development, contract management, reporting, leave management, employee relations, work plans and budget control and compensation and benefits administration.

Key Duties and Responsibilities

  • Prepare reports to analyse HR issues using HR Metrics (e.g., the number of employees hired and those who left, employee turnover, the cost per employee, and budgets);
  • Maintain, file, and process HR forms (e.g., notices, announcements, new hire forms, and salary forms);
  • Ensure the organisation’s adherence/compliance to legal and industry regulations;
  • Maintain Human Resource Information Systems (HRIS) data and employee files (e.g., make sure data is updated and correct);
  • Work with external providers of HR services (e.g., external recruiters, training providers, benefit providers) and employer branding;
  • Monitor projects and programmes and suggest improvements (e.g., ways to recruit better applicants; resources for internal and external training; ways to improve insurance, benefits, or compensation plans);
  • Provide support in the recruitment and selection process including preparing adverts, sourcing potential candidates, screening, interviews, assessments, selection, and on-boarding;
  • Coordinate orientations for new employees (e.g., discuss KCBF’s expectations for the position, review the employee handbook, and explain the benefits);
  • Communicate and enforce HR policies and procedures;
  • Participate in KCBF sponsored activities and awards to encourage a positive work environment (e.g., employee appreciation and rewards, KCBF social gatherings);
  • Collect information about employees’ work experiences by conducting final exit interviews, and conduct surveys about employee attitudes, work conditions, or diversity issues;
  • Track eligibility for time off and temporary leaves (e.g., maternity, mourning, unpaid leave);
  • Coordinate activities to support employee programs (e.g., programs to improve health, tuition reimbursement or educational assistance); and
  • Coordinate the completion of salary and benefits surveys from external organisations.

Person Specifications

  • Be a holder of a Bachelor’s Degree in Human Resource, or any other related field, gained from a recognised institution. A Master’s Degree in Human Resources Management, or any related field will be an added advantage;
  • Be a holder of Higher National Diploma in Human Resource Management;
  • Must be a member in good standing of the IHRM;
  • Have practical knowledge and relevant work experience of not less than 4 years;
  • Should have extensive knowledge and expertise in providing support in ensuring training programs and plans are developed and implemented, and reporting on progress; and in implementing the performance management program including performance evaluation, reviews and reporting; and
  • Have demonstrable high-levels of Integrity, Excellent Interpersonal, Communication, Planning & Organising, and Leadership skills, as well as presentation, negotiating and conflict mediation skills as essential requirements for this role.


If you believe you clearly meet the relevant criteria for this role, please submit your application, copies of your academic and professional certificates, testimonials and your curriculum vitae, including among other, details of your current position, current and expected remuneration, email and telephone contacts of three (3) referees, two (2) of whom should be your immediate former line managers, and a third, a peer or senior at your current employer, who can speak objectively of your competence, character and integrity.

To be considered, your application must be received not later than 16 March 2020 addressed to the contact provided below, quoting the relevant reference number. Only shortlisted candidates will be contacted.

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