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Product Development Specialist at Telkom Kenya

Our Roots Telkom Kenya was established as a telecommunications operator under the Companies Act in April 1999. We provide integrated communications solutions in Kenya with the widest range of voice and data services as well as network facilities for residential and business customers.

Reporting to: Head of Product & Innovation

Band: 3

Department: Mobile Division, Marketing

Role Purpose:

This role will have focus on Product Management throughout the Product Life Cycle from development to execution. He/she will ensuring that the commercial goals for the Value Added Services (VAS) and Digital products are met and also grow and develop the VAS and Digital products portfolio.

Key Duties and Responsibilities:

  • Execute the Mobile product strategy and roadmap
  • Develop and implement innovations that enable customers derive more satisfaction from Telkom VAS products and Digital products
  • Deliver forecasted revenue targets and growth in usage of existing VAS services
  • Drive the customization of VAS for key market segment and ensuring that commercial partners adhere to Telkom quality standards
  • Identify, develop and commercialize new revenue streams for the VAS and Digital products
  • Drive the positioning of Telkom VAS and Digital products in the market place
  • Conduct reconciliation with the different content providers

Academic/ Professional Qualifications

  • Bachelor’s degree in Business, Marketing or related field from a recognized institution
  • Minimum 3-5 years of experience preferably in Product Management
  • Working knowledge in VAS functions, its application in various markets and revenue models
  • Demonstrated success in defining and launching excellent products
  • Experience in Telecommunication / ICT industries is preferred

Professional Skills

  • Management / flexibility : Experienced in managing, developing and motivating others to get work done
  • Team-work / collaboration : must be a strong team player with a commitment to value-based leadership
  • Initiative & pro-activity : must be self-driven, energetic, resourceful, creative, and possess strong leadership skills
  • Influence & persuasion : ability to project a strong, positive image of him/herself and the Company

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