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Technical Specialist at Microsoft

Microsoft Corporation (commonly referred to as Microsoft or MS) is an American multinational technology company headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services. Its best known software products are the Microsoft Windows line of operating systems, Microsoft Office office suite, and Internet Explorer and Edge web browsers. Its flagship hardware products are the Xbox video game consoles and the Microsoft Surface tablet lineup. As of 2011, it was the world’s largest software maker by revenue, and one of the world’s most valuable companies.

Overview

Technical Specialist (TS) drive the technical motions within sales driving specific solution area revenue and market share. Based on the tremendous opportunity of digital transformation across every individual and organization, we focus our broad portfolio of assets and go-to-market efforts across four key solution areas: Modern Workplace, Business Applications, Apps & Infrastructure, and Data & AI.

Responsibilities

As a TS, you work alongside Business Development and Solutions Architect teams who source, generate and qualify opportunities within the sales lifecycle. TSs enable, manage, and implement, cutting edge and legacy technologies in large enterprises.

Role-specific qualifications

  • Confidence to manage executive relationships, both internally and with customers, to create business transformation.
  • Combining business acumen with technological experience.
  • Microsoft Product Certification, ITIL / similar ITSM knowledge is a plus.

Qualifications

  • Currently pursuing a bachelor’s or master’s computer science, computer engineering, IT or electrical engineering or STEM fields or related fields with at least one semester/quarter remaining after internship.  Alternatively still registered as a student at the time of application (South Africa).
  • Passion for technology and working with customers.
  • Excellent communication skills and superior customer-service oriented skills desired.
  • Excellent verbal and written communication, analytical and presentation skills.
  • English language and local language fluency for all roles.
  • Full unrestricted work authorization for your chosen location.

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