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Wash Officer at Action Africa Help – International

Action Africa Help International (AAH-I) is a regional African-led non-governmental organisation that supports livelihood-challenged communities in East and Southern Africa to sustainably improve their well-being and standard of living. With Country Programmes in South Sudan, Uganda, Zambia, Somalia, and Kenya, AAH-I has over 20 years’ experience working with communities in conflict and post-conflict situations, including refugees, internally displaced people and host communities. More recently AAH-I has expanded its activities to work with other marginalised communities including pastoralists and urban slum dwellers.

Reports to: Livelihood’s Coordinator

Liaises with: Area Manager and Logistics & Procurement Officer Duty Station: Kakuma, Kenya

Job Summary:

To oversee and supervise the operation, implementation, and monitoring of the WASH Infrastructure interventions within AAH-I’s Water, Sanitation, and Hygiene (WASH) program in Kakuma and Kalobeyei, with the goal to improve the Livelihoods of the target population.

The WASH Officer reports to Livelihood Coordinator. He/She is responsible for coordination of WASH activities and technical monitoring in Kakuma Refugee camp and Kalobeyei settlement site.

Purpose of the role:

  • Promote safe WASH practices, including appropriate use and maintenance of WASH facilities and services specifically sanitary facilities.
  • Oversee and supervise the construction and rehabilitation of latrines, drainage and other relevant WASH facilities ensuring that the constructions are of the highest quality and as per specified technical drawings.
  • Facilitate community involvement in the design and delivery of essential WASH services and facilities.
  • Participate in the requests for project materials; undertake technical verification of project materials upon delivery, and organize for branding where necessary and also call for distribution to the beneficiaries.
  • Undertake technical inspection of sanitary installations including VIP latrines, pits, water pans, bore hole, water pipeline, drainage systems and dome slab/lid construction.
  • Advice on quality control of all WASH activities – travel regularly to all the AAH-I construction sites assessing construction and M&E procedures.
  • Development of rapid response and contingency plans.
  • Assess and advise on capacity building needs within the team to ensure effective developments of the quality standards for the WASH activities.
  • Carry out informal and formal training sessions (according to identified needs) and evaluate the impacts of this training.
  • To assist and participate in community mobilization.
  • Define the reference standards to be adopted in the planned WASH infrastructure
  • Enable effective dialogue with the affected community to allow the agency to be held to account for the quality of the WASH programme.
  • Ensure that all WASH infrastructure data is well managed and provides an accurate representation of the reality on the ground.
  • Validate the accuracy of the data, and the quality of the WASH Infrastructure interventions.
  • Help identify needs for non-food items relevant to hygiene, participate in the choice of items, targeting strategy, promotion of effective use, and post-distribution monitoring.
  • Provide timely feedback on activity progress and advice on any challenges.

Minimum Personal Specifications

Minimum qualifications required

  • Bachelor’s degree or equivalent qualifications in Civil or Water Engineering,
  • Technical background in Public Health Qualifications in Public Health, Environmental Health, Community Health and Environmental engineering or similar relevant discipline.
  • Competencies and Desirable Skills
  • Proven ability to use MS Office software (especially Word and Excel) is essential. Experience with other computer programs such as SAP 2000 and Microsoft Project would be an advantage.
  • Experience in implementation of technical works in Public health engineering is an added advantage.
  • Demonstrates integrity by modelling the AAH-I and Water Trust Fund’s values and ethical standards
  • Promotes the vision, mission, and strategic goals of AAH-I.
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.

Functional Competencies:

  • Proven practical experience in the planning and execution of WASH Programmes of at least 3 years’ experience in a humanitarian and development programme preferably with an INGO.
  • Plans, coordinates and organises workload while remaining aware of changing Priorities and competing deadlines.
  • Establishes, builds and maintains effective working relationships with staff and clients to facilitate the provision of support.
  • Proven presentation, training and facilitation skills.
  • Strategic thinking
  • Self-Management
  • Ability to initiate, develop, plan and implement an integrated programme.
  • Excellent communication (spoken and written) skills, including the ability to explain and present technical information.
  • Possession of strong administrative and management skills with a willingness to follow relevant policies and procedures.
  • Experience in capacity building and training of staff and target groups.
  • Sensitivity to the needs and priorities of disadvantaged populations (minority groups etc).
  • Ability to maintain performance expectations in psychologically stressful environments and physical hardship conditions with limited resource.
  • Experience in managing infrastructure works, and in coordinating activities with partners and facilitating capacity building
  • Demonstrated experience of integrating gender and diversity issues into WASH Programming.
  • Consistently approaches work with energy and a positive, constructive attitude
  • Highly approachable, trustworthy and confidential
  • Remains calm, in control and good humoured even under pressure
  • Demonstrates openness to change and ability to manage complexities
  • Responds positively to critical feedback and differing points of view

Additional Skills & Competences

  • Strong organizational and team working skills
  • Good cultural awareness and sensitivity
  • Knowledge of the NGO operations and the dynamics of the humanitarian sector is a plus
  • ICT specialty (email, Spread-sheets, MS-word, Databases, job-related software, etc).
  • High level of self-supervision and ability to take initiative
  • Degree of accuracy and attention to detail
  • Technical side of the job (numeracy, report-writing, critical thinking, leadership, etc).

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