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Technical Engineering Leader at Schneider Electric

Schneider Electric East Africa is looking for a highly motivated technical professional with rich experience to join our Secure Power & Cooling Services Business as the Services Engineering Leader(UPS, Data Center, Cooling) for Nairobi location. This position will report to the Field Services Operation Manager. This position requires to be a people manager along with the business and set up a strong team for the business. The candidate must be comfortable in Services Business related to Secure Power equipment (UPS) and Colling (PAC) like Modernization / Up-Gradation / Recurring Services / Spare parts and various Digital services within various market segments.

Range of Services include:

  • Power equipment as uninterruptible power supplies (UPS), Automatic voltage regulators, Transient voltage surge suppressors, rectifiers, inverter/chargers, and related electrical cabling and switchgear
  • Precision cooling– in a rack, in-room and in a row and cold/hot aisle containment.
  • Racks, power distribution units
  • Data Centre Infrastructure Management and remote monitoring services

 

Main responsibilities

  • Coordinating and managing the Technical department which includes workshop repairs, site surveys installations and commissioning of server rooms and data centers, site repairs and preventive maintenance services.
  • Support serviceable Schneider equipment including but not limited to: electrical switchgear, HVAC/CRAC systems, UPS systems, PDUs, RPPs, BMS systems, PLCs, HMIs, Drives, security, access control, CCTV and fire alarm and suppression systems…
  • Preparation of section budgets, tools, and equipment management, spares sourcing and stores quantity levels tracking for restocking.
  • Scheduling and supervision of services in power protection, cooling and data center/ server rooms including site surveys, installation and commissioning, repairs and preventive maintenance services to a wide range of clients in a different sector
  • Training and appraisal of staff, planning and coordinating for specific product training at the manufacturer centers for extensive knowledge acquisition and licensing.
  • Investigate remotely the origin of the breakdown and submit fixes (in a service bureau for example)
  • Provide team leadership for a team of Field service engineers
  • Plan training for field service representatives and ensure completion of assigned internal training.
  • Do continuous performance reviews with a team and annual performance review submissions.
  • Provide technical and career mentorship to team reporting to you.
  • Represent the services department in meetings and cross-functional initiatives as a delegate or deputy of field services operations manager
  • Approve timesheets, absence, and requests of N-1 reports in consultation with Fields services operations manager.
  • Perform other duties as assigned

Role Requirement

  • Diploma in Engineering or related fields
  • At least has 5-10 years’ experience in Technical Services lead role with experience in data center infrastructure services, UPS, Cooling
  • Relevant experience with critical systems infrastructure equipment is a Must-have (i.e. electrical switchgear, diesel generators, UPS systems, electrical distribution, chillers, cooling towers, air handlers,
  • Knowledge of Secure Power (data centre, UPS & Cooling) and associated technical information related to Industry Business products and solutions.
  • Possess a valid driver’s license
  • Verifiable hands-on technical work experience required
  • High level of technical knowledge of electronic/electrical component theory. Knowledge of HVAC systems and applicable application software knowledge is preferred.
  • Supervision/Management/leadership  experience a Must Have

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