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Retail Shop Team Leader at Umoja Rubber Products Limited

Umoja Rubber Products Limited is located in Mombasa, Kenya and is part of the Footwear Manufacturing Industry. UMOJA RUBBER PRODUCTS LIMITED has 2,200 employees at this location and generates $37.74 million in sales (USD). D&B Hoovers provides sales leads and sales intelligence data on over 120 million companies like UMOJA RUBBER PRODUCTS LIMITED around the world, including contacts, financials, and competitor information. To witness the full depth and breadth of our data and for industry leading sales intelligence tools, take D&B Hoovers for a test drive.

Job Description

  • Mediate between sales team and management to address complaints and dissatisfaction from both parties
  • Supervise sales associates and handle change requests by customers, as well as check that goods are in good condition
  • Be acquainted with sales items and procedures in the department in order to provide accurate information to clients that can enhance sales transactions
  • Develop sales strategies to reach new customers and also grab the attention of already existing ones to boost sales in the department
  • Train members of the sales team in order to make them better sales associates
  • Have a positive approach to sales strategies and motivate sales associates to keep their heads up in both good and bad moments in the sales department
  • Supervise opening and closing of the store at the appropriate time.

 Qualifications:

  • Possess a 4-year bachelor’s degree or a relevant working experience
  • Good human relation to interact with clients and team members
  • Must be service oriented
  • Have good supervisory skills and experience
  • Excellent communication skills to interact effectively with people at all times and in all situations
  • Good temperament
  • Computer skills (Microsoft, Excel)
  • Strong leadership skills to effectively guide and manage a team to achieving sales goals
  • Outstanding financial analysis and problem-solving skills, and ability to make the right decisions most of the time
  • Exceptional multitasking and organizational skills.

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