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Sales Representative at Kipepeo Industries Ltd

Kipepeo (Swahili for butterfly) is a community based enterprise that supports the livelihoods of people living around Arabuko Sokoke forest in coastal Kenya, East Africa; This provides an incentive for their participation in the conservation of a forest with high biodiversity and endemism. Kipepeo seeks to demonstrate the tangible link between conservation and livelihood.
Department: Sales and Marketing

Reporting To: Head of Sales & Marketing

Job Objective / Summary: The role is responsible for making the brand visible, top in the market and pushing for higher sales revenue.

Description of Duties

  • Conduct client visits for existing and potential outlets to achieve the given sales targets and ensure sustained business growth.
  • Manage relationships with customers through phone calls, emails, and visits to ensure customer retention and portfolio growth
  • Achieve required customer visit hit rate to drive sales in volume and value.
  • Receive, follow up and resolve all customer queries and complaints in an efficient manner.
  • Maintain records of all sales leads and or customer accounts
  • Prepare and submit accurate and timely reports to the Sales manager to facilitate proper planning.
  • Identify Potential New Customers and open the accounts directly with the company to grow business and Drive Volumes.
  • Follow up to ensure customer orders are processed efficiently and in a timely manner
  • Ensuring the collection of payments from the customers as per the payment agreement

Job Specifications

  • Diploma / degree in Sales / Marketing or related field.
  • Previous experience in selling paint or hardware materials
  • Self-motivated, energetic individuals with a zeal to excel in the field of sales.
  • A go getter with an attitude to learn and grow

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