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Surveillance Officers at Nairobi Hospital

We take pride in our highly qualified professionals who deliver our mission every day, translating their knowledge and expertise to internationally compliant practices in healthcare provision. Courtesy, consideration and unreserved respect towards our patients’ privacy, dignity and confidentiality has time and again helped us earn their trust and goodwill. Our dedicated nursing staff provides professional care within a friendly and comfortable environment, ensuring that being in hospital is a more pleasurable and less anxious time for our patients and their families. We take pride in our highly qualified professionals who deliver our mission every day, translating their knowledge and expertise to internationally compliant practices in healthcare provision.

REF: TNH/HRD/SO/10/20 (CONTRACT TERMS)

Reporting to the Chief Security Officer, the successful candidate will be responsible for ensuring overall security of The Nairobi Hospital and Outpatient Centers, clients, and personnel.

Main Duties And Responsibilities

  • Overseeing the functionality of the CCTV surveillance system, Access Control, Intruder/fire alarm system and the parking management system.
  • Ensuring the Chief Security Officer is fully briefed on any pertinent matters.
  • Formulating operating procedures for security and safety activities in liaison with the Senior Security Officer. E.g. emergency preparedness.
  • Preparing reports, documenting all significant events and investigations, crimes committed, lost or found property, security lapses and safety hazards.
  • Liaising with the government law enforces on security matters affecting the Hospital
  • Conducting security surveys with the aim of improving on the Hospital’s integrated security solutions.
  • Conducting routine security patrols, monitoring and evaluating performance levels for outsourced services.
  • Protecting people, property, information, and TNH reputation.
  • Proactively respond to security emergencies within the hospital
  • Overseeing security services offered to clients, hospital deliveries, key management and escort cashiers as required from time to time.
  • Overseeing the performance of the contracted third party security services operations.
  • Planning and coordinate security operations for specific events of the Hospital.
  • Representing and defending TNH interest in all forums including civil or criminal litigation matters.
  • Any other duties that may be assigned from time to time.

Qualifications, Skills & Experience

  • University Degree in Criminology, Security Management or any other relevant field.
  • At least two years working experience in a similar position with reputable security firms or public institution.
  • Knowledge on handling internal investigations and liaison duties.
  • Technical knowhow in electronic security management systems and use of CCTV operations, VHF Radios and security phonetic alphabets.
  • Experience in security patrols, fire management and emergency responses
  • Good written and verbal skills in both English and Kiswahili
  • Good interpersonal relations, leadership, planning and organizational skills
  • Computer literate, report writing skills, flexible and the ability to solve problems in a pressurized environment.
  • Able to identify potential security risks and respond accordingly.

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